iPhone Activation: Hope You Didn’t Plan to Use Your Phone Today

Hazel · 07-15-2007, 03:43 AM

The Apple Press - iPhone Activation: Hope You Didn’t Plan to Use Your Phone Today

Quote:

Well, we hope that all of you happy iPhone owners out there didn’t try to restore your iPhones today, because if you did, you won’t be using it for the next couple of hours.

Quote:

The text continues to explain: “We apologize for the inconvenience this causes. To activate your iPhone, please connect it again after 3pm EST Sunday.”

To me, that's pretty ridiculous. Activation isn't great at the the best of times, but it is appalling to leave people without a phone.

Neo · 07-15-2007, 10:08 AM

took me just over 3 days of constantly calling them to get my phone activated. i had some kind of canada roaming feature (i never asked for) that they could not remove from my plan (for whatever reason). it was blocking access to my phone.

TRON · 07-17-2007, 04:33 AM

I was the first in line Friday and FINALLY got it up on Tuesday due to being in a different state and market and COULD NOT EXPORT MY OLD NUMBER! It didn't help that the techs at 1.800.MY.APPLE or 1.800.MY.iPHONE hadn't had proper training on the questions that they may have been asked and not know where to transfer the calls.

Neo · 07-17-2007, 08:34 AM

yea. It was pretty sad when I called apple and constantly heard people say " this is new to us too so we don't exactly know how to help you". I cant count the amount of times i heard that. O and apple saying "that's a AT&T issue not us, u have to call them. Then AT&T passing the buck back to apple.

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07-15-2007, 10:08 AM	#2
Neo Junior Member Join Date: Jul 2007 Posts: 65	took me just over 3 days of constantly calling them to get my phone activated. i had some kind of canada roaming feature (i never asked for) that they could not remove from my plan (for whatever reason). it was blocking access to my phone.

07-17-2007, 04:33 AM	#3
TRON Junior Member Join Date: Mar 2007 Posts: 57	I was the first in line Friday and FINALLY got it up on Tuesday due to being in a different state and market and COULD NOT EXPORT MY OLD NUMBER! It didn't help that the techs at 1.800.MY.APPLE or 1.800.MY.iPHONE hadn't had proper training on the questions that they may have been asked and not know where to transfer the calls.

07-17-2007, 08:34 AM	#4
Neo Junior Member Join Date: Jul 2007 Posts: 65	yea. It was pretty sad when I called apple and constantly heard people say " this is new to us too so we don't exactly know how to help you". I cant count the amount of times i heard that. O and apple saying "that's a AT&T issue not us, u have to call them. Then AT&T passing the buck back to apple.

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